Support and After-Sales Service

At Jeff P Dental, quality does not stop at manufacturing. We support our clients at every step, from order to clinical placement. Our team is always available to ensure responsive, reliable service focused on your professional needs.

Support 7/7

Our technical support is available every day via WhatsApp to answer any questions about:

  • Order tracking or tracking number
  • Shade or fit issues
  • Remake or intermediate try-in
  • Material advice or sending protocol

Lead Times & Logistics

  • Average production time: 4 to 7 working days
  • Shipment via DHL Express with tracking
  • No fees or paperwork upon receipt

Remakes & Returns

Our policy is simple and transparent:

  • First remake free in case of shade error or compliance issue
  • Intermediate try-ins covered (step back, partial check, etc.)
  • No customs or return costs for the client

Quality Commitment

Each device is manufactured to CE standards and comes with its traceability sheet.
We guarantee full consistency between received scans, provided instructions, and final result.

We are the only dental lab in Asia mastering your traceability and certification requirements.

With Jeff P Dental, you get a reliable, responsive, long-term partner who adapts to your workflow and clinical needs.